Have a Problem? Let Us know!

If you have a complaint or a problem with our service then we cannot help if we do not know about it.

At Kenwood Plc were committed to giving you the highest quality service. In the unlikely event that your not 100% happy with any aspect of our service you can trust that we will work hard to resolve the problem and we constantly look to improve our policies and processes based upon the feedback we receive. We appreciate that building works can be very disruptive and we will look to resolve your complaint with the minimum of fuss.

If you would like to make a complaint, please take the following steps.

Step 1: Call Kenwood on 01923 200850 and speak to us about your complaint or email us at customerservices@kenwoodplc.co.uk.

Step 2: Upon receipt of your complaint, we want to resolve this immediately, however in some cases, we may need to contact you for further information or if appropriate, arrange to inspect the problem. Where an inspection of the property is required, we offer a choice of am or pm appointments and will make every effort to inspect the property as quickly as possible.

Step 3: We will contact you promptly with our proposals to remedy the matter and the actions required to resolve the problem.

Step 4: In the unlikely event that you are unhappy with the resolution provided, you should write to our head office below requesting your complaint is reconsidered and we will look further to resolve matters with you. You can be rest assured that we are committed to giving you high quality service.

Complaints Manager, Kenwood House, 9 Greenhill Crescent, Watford Business Park, Watford

Better damp proofing for the home

London | Watford | St. Albans | Slough | Luton | Reigate | Brighton | Oxford
Kenwood Plc are the local expert in Damp Proofing, Basement Waterproofing, Condensation Control including Dry rot and Woodworm infestation.. 4.85 out of 5 based on 984 reviews
kenwoodplc kenwoodplc
Home owners rely on Kenwood - the recommended damp proofing experts covering London and the South East. Comprehensive range of damp services including woodworm, dry/wet rot. wood Rot, cellar tanking and structural waterproofing
Watford Business Park
Watford
London
WD18 8QU
UK
Phone: 020 8950 9070

 

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Better damp proofing for the home

London | Watford | St. Albans | Slough | Luton | Reigate | Brighton | Oxford
Kenwood Plc are the local expert in Damp Proofing, Basement Waterproofing, Condensation Control including Dry rot and Woodworm infestation.. 4.85 out of 5 based on 984 reviews
kenwoodplc kenwoodplc
Home owners rely on Kenwood - the recommended damp proofing experts covering London and the South East. Comprehensive range of damp services including woodworm, dry/wet rot. wood Rot, cellar tanking and structural waterproofing
Watford Business Park
Watford
London
WD18 8QU
UK
Phone: 020 8950 9070